The creative risk of letting AI do all the work

Imagine hiring every all-star on the market, paying top dollar, and then finishing sixth in your division. That’s not a hypothetical. It’s what happened to Sinan Aral’s beloved Liverpool F.C. last season, and it’s also, he argues, an almost perfect metaphor for how most organizations are deploying AI right now. Aral is a professor at MIT’s Sloan School of Management and one of the leading researchers on human-AI collaboration. His lab has spent the last several years running large-scale, real-world experiments on what actually happens when humans and AI work together… and the results should...