The Walmart blueprint: CEO John Furner’s first interview in the top job

Four months ago, John Furner took the helm as CEO of Walmart Inc. after a lifetime at the company. Today, he’s steering a “people-led, tech-powered” transformation of the world’s largest retailer, which employs more than 2 million people worldwide. Furner has already centralized Walmart’s historically fragmented tech and product divisions under unified leadership in an attempt to supercharge enterprise-wide products and services—especially AI capabilities. The company is betting on an agentic, omni-channel future. The evolution of Sparky, Walmart’s AI shopping assistant, is a big part of th...